Contextual factors | Actions to enhance (placebo effects) | Actions to avoid (nocebo effects) |
---|---|---|
(A) Physiotherapist’s features | • improve physiotherapist’s professionalism; • be aware of physiotherapist’s mindset; • promote physiotherapist’s appearance; | • overlook physiotherapist’s professionalism; • be unaware of physiotherapist’s mindset; • disregard physiotherapist’s appearance; |
(B) Patient’s features | • examine patients’ mindset; • analyse patients’ baseline; | • neglect patients’ mindset; • ignore patients’ baseline; |
(C) Patient-physiotherapist relationship | • manage verbal communication; • optimise non-verbal communication; | • neglect verbal communication; • ignore non-verbal communication; |
(D) Treatment features | • amplify the rituality of treatments; • be aware of therapeutic touch; • consider the modality/posology of treatment; • use marketing of treatment; | • limit the rituality of treatments; • be unaware of therapeutic touch; • omit the modality/posology of treatment; • neglect marketing of treatment; |
(E) Healthcare setting features | • adopt positive distractors and supportive indications; • use comfort elements, decorations and ornaments; | • avoid positive distractors and supportive indications; • omit comfort elements, decorations and ornaments; |